Urban Sling

Shipping is free all over India.We want you to be 100% satisfied with your purchase. Items can be exchanged within 48 hours of delivery.

We accept returns within 48 hours of delivery if items are unused and in original condition. Refunds will be processed to your original payment method once the product is received and inspected.

Our Promise:
We believe in the quality of our gear as much as we believe in your sense of adventure. If your gear doesn’t meet your high standards, neither does it meet ours. We’ll make it right, so you can focus on the journey ahead.

Warranty Duration: 

1 Year Warranty

How to Start Your Quest for Repair or Replacement:
Reach out to our legendary customer service team at shopkimi.in@gmail.com with your gear’s details and a description of the issue. We’ll guide you through the process with a smile and make sure you’re back on track for your next adventure!

Keep the Fun Flowing – What’s Not Covered:
Our warranty doesn’t cover wear and tear from epic adventures (like the time you dragged your backpack across the airport floor!) or damage from external mishaps (like that unfortunate run-in with a sharp things). But don’t worry, we can still help you out with repair services at a friendly cost.